Sales Policy

Welcome to FusionPrime! By placing an order on our website, you agree to our Sales Policy outlined below. Please read carefully before making a purchase.


1. Product Availability

  • All products listed on our website are subject to availability.

  • In rare cases, if a product becomes unavailable after you place an order, we will notify you immediately and offer an alternative or refund.


2. Product Condition

  • We sell Brand New, Used, and Refurbished products.

  • Product condition (New/Used/Refurbished) is clearly mentioned on each product page.

  • Refurbished and used products are tested for working condition before shipping.


3. Pricing

  • All prices are listed in INR (₹) and are inclusive of applicable taxes, unless stated otherwise.

  • Prices are subject to change without prior notice.

  • Promotional offers, bundle deals, or discounts are valid only for the specified duration.


4. Order Confirmation

  • Once an order is placed, you will receive an email or SMS confirmation.

  • Orders are processed only after successful payment confirmation.


5. Payments

  • We accept payments via secure online methods available at checkout (UPI, Cards, Net Banking, Wallets, etc.).

  • Cash on Delivery (COD) may be available for select locations and products.


6. Shipping & Delivery

  • Orders are shipped within the time frame mentioned on product pages.

  • Delivery times vary by location and courier service.

  • FusionPrime is not responsible for courier delays, but our support team will assist in tracking your shipment.


7. Warranty

  • Warranty details are mentioned on the respective product page.

  • Brand new products usually come with manufacturer warranty.

  • Refurbished/used products are covered under FusionPrime warranty as per policy.


8. Returns & Cancellations

  • Returns or replacements can be requested within 7 days of delivery, subject to our Return & Refund Policy.

  • Order cancellations before dispatch are eligible for a full refund.


9. Limitation of Liability

  • FusionPrime is not responsible for indirect or consequential damages arising from product use.

  • Responsibility is limited to the value of the product purchased.


10. Contact Us

For any queries regarding sales, please contact us:
📧 Email: support@fusionprime.in
📞 Phone: 08080949494